Skip to content

Privacy Policy

Notrunofthemill respects your privacy and is committed to protecting your personal data. We will only use the information that we collect about you in accordance with the EU General Data Protection Regulation (GDPR). This Privacy Policy will tell you how we look after your personal data when you visit our website.

If you have any questions regarding this Privacy Policy please contact us with the details below:
Bickleigh Mill
EX16 8RG

How we collect your data

We collect your personal data when:

  • You register for a account with your email address and a password.
  • You sign up to our Newsletter.
  • You enquire about a specific product via the product page.
  • You complete an online order and opt in to receive our newsletter/email marketing.
  • You contact us via other means of your choosing and ask to be kept up to date on general or specific information.

What personal data we collect and how it may be used

When you register with us or place an order for our products we collect your email address, name, address, postcode and phone number. This information is used to process both current and future orders and you can login in to change this at any time. If you chose to sign up for our newsletter we will take your name and email address to send information regarding our products and offers.
If you make a Stock Enquiry on our website, we take your email address so that we can contact you when the product is back in stock.
In the case of placing an order we may pass your email address or contact number to our delivery partner to help ensure a smooth delivery process.

How will we use this information?

Notrunofthemill is a small family run business and will only ever use your data to market our products and services to you with your permission. We will never sell or pass on your data to a third party.
We work with Intelligent Retail and Create Send in relation to web management and marketing. Both organisations are fully compliant with the current EU data laws
Your payment information is managed in a secure environment via our payment portal Sage Pay or Paypal and we do not hold any details regarding your payment card.

Access to your information

You are welcome to request a copy of the information we hold on you either by contacting us via any of the means listed at the top of this document.


Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, please visit
You can choose to set your website browser not to accept cookies (the above website will tell you how to remove existing cookies from your browser).


    We are very sorry, but the browser you are visting us with is outdated and not complient with our website security.

    Please upgrade your browser to a modern secure version to view our website.